Privacy Policy
Last updated: 15 September 2026
This Privacy Policy explains how au-penguins.org ("we", "us") handles personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Data controller
The entity responsible for personal information collected through this Site (the data controller for the purposes of applicable data protection law) is the operator of Penguins in Australia, contactable at [email protected] or 62 Bell St, Fitzroy VIC 3065, Australia. Any questions about how your personal information is handled can be directed there.
What we collect
- Information you give us — such as your name, email address and message when you email us or otherwise get in touch.
- Technical information — such as your browser type, device, approximate location and pages visited, collected automatically through cookies and standard server logs.
How we use it
- To reply to your enquiries and corrections.
- To operate, secure and improve the Site and understand how it is used.
- To meet our legal obligations.
We do not sell your personal information, and we do not use it for automated decision-making.
Cookies and analytics
We use essential cookies to keep the Site working and, only with your consent, optional cookies for analytics and preferences. You can manage your choices at any time via the cookie banner or your browser settings. See our Cookie Policy.
Disclosure
We may share information with trusted service providers who help us operate the Site (for example, hosting and analytics), and where required by law. We do not sell or rent your personal information to third parties.
International transfers
Some of our service providers (such as hosting and analytics) may store or process data on servers located outside Australia, including in countries whose laws differ from Australian law. Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles, and we only use providers who apply appropriate safeguards to protect your information.
Security
We take reasonable security measures — technical and organisational steps — to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, as required by Australian Privacy Principle 11. No method of transmission or storage is completely secure, but we review our security practices and work to safeguard the limited information we hold.
Retention
We keep personal information only as long as needed for the purposes described above or as required by law, then delete or de-identify it.
Access & correction
Under the Australian Privacy Principles (APP 12 and APP 13) you have a right of access and correction: you may request access to, or correction of, the personal information we hold about you. To make an access or correction request, or to raise a privacy concern, contact us using the details below and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Children
The Site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children without parental consent.
Changes
We may update this policy from time to time. The current version is always posted here with its "last updated" date.
Contact
Privacy questions or requests: [email protected], +61 3 9231 1730, or 62 Bell St, Fitzroy VIC 3065, Australia.